Refund Policy
Review Study Connect's refund and cancellation policy for school subscriptions.
1. Demo and Evaluation
Product demonstrations are provided free of charge. No billing occurs during the evaluation phase unless a formal subscription agreement is signed.
2. Subscription Refunds
Refund terms for paid school subscriptions are governed by the specific Service Level Agreement (SLA) signed during the onboarding process. Generally, refunds are calculated pro-rata based on usage period.
3. Contact Billing
For any billing-related questions or refund requests, schools should contact their designated account manager or email our support team.